YKK AP America Promotes Hank Kawano to General Manager of Residential Division
Kawano’s vision of delivering excellent service to every customer will be grounded in safety, quality and communication
AUSTELL, Ga. (Dec. 12, 2017) – YKK AP America has promoted Hank Kawano as general manager of its residential division. Kawano is now responsible for all aspects of YKK AP’s residential division, including organization, daily operations, growth strategy, and performance. His vision is to bring the highest level of safety, quality and communications to YKK AP in an effort to provide customers with excellent, consistent service.
Kawano got his start at YKK AP Japan in 1998 as a sales representative. His knack for building relationships with employees and customers was unmatched, and eventually led him to the role of branch manager. In 2011, Kawano joined YKK AP America as sales planning manager and has had continued success in working closely with customers to meet their residential development goals.
“I am honored to take on this new role and look forward to making lasting and positive change at YKK AP America. My goal is to build trust, transparency and respect across our entire customer base,” said Kawano. “In doing so, the focus must be on safety, quality and communication. Understanding our customers’ needs and delivering on those commitments will be what drives us forward.”
“Kawano has been an integral member of our residential team’s sales growth for much of the past decade,” said Oliver Stepe, president of YKK AP America Inc. “His organization, commitment and ability to build high performance teams is undoubtedly the right fit to lead the charge to improve services for customers and continue the growth of our residential division.”
YKK AP’s residential division manufactures new construction and replacement vinyl windows and doors for home builders and homeowners, with a selection of styles, colors, sizes and features to fit every type of home. All YKK AP vinyl windows and doors are manufactured locally and held to engineered standards designed to be comfortable and durable for homeowners.
ABOUT YKK AP AMERICA
YKK AP America Inc. is a technology-oriented manufacturer of commercial façade systems and residential doors and windows. With every finished good, we push the boundaries in next generation manufacturing and create value for architectural applications. Driven by a desire to provide exceptional service in our markets, YKK AP America builds upon our foundation of advanced engineering, vertically integrated manufacturing, and customer focus to deliver the highest level of quality at a competitive price. Headquartered in Austell, Ga., all building products are manufactured in our world-class production facilities located in Dublin, GA. and Macon, GA. YKK AP America Inc. is a subsidiary of YKK Corporation of America, whose parent company is global manufacturer YKK Corporation of Japan. For more information, visit ykkap.com and follow us on Linkedin.com.
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